Refund policy
Thank you for shopping with us!
Due to the custom and delicate nature of our Mukhawars, we do not accept returns, refunds, or exchanges once an order has been placed.
🚫 No Returns or Exchanges
All items are final sale. Please ensure that you review all product details (including size, color, and embroidery) before placing your order. If you have any questions before purchasing, feel free to contact us — we’re happy to help!
✅ Damaged or Defective Items
If your order arrives damaged or with a manufacturing defect, please contact us within 48 hours of delivery with clear photos and your order number. We will review your case and offer a suitable resolution if applicable.
📦 Shipping Issues
We are not responsible for delays, loss, or damage caused by the shipping carrier once the package has been dispatched. However, we will do our best to assist you in case you face any issues.
📩 Need help?
If you have any concerns or questions about your order, you can contact our support team at Baytaltarazeen@hotmail.com or through our WhatsApp.